Privacy Policy

Effective Date: 3/1/2026

This website was designed and developed by Cowaty.com on behalf of West Haven Foot and Ankle.

West Haven Foot and Ankle is committed to protecting your privacy and safeguarding your personal and health related information.

This Privacy Policy explains how we collect, use, protect, and disclose information obtained through this website.


1. Information We Collect

We may collect the following types of information when you use our website:

Personal Information

• Name
• Email address
• Phone number
• Mailing address
• Information submitted through contact forms
• Appointment request information

Health Related Information

If you submit medical or appointment related information through our forms, that information may be considered Protected Health Information under the Health Insurance Portability and Accountability Act HIPAA.

Automatically Collected Information

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on the website

This information is collected through cookies and similar technologies.


2. How We Use Your Information

We use your information to:

• Respond to inquiries
• Schedule appointments
• Provide requested services
• Communicate regarding your care
• Improve website performance
• Comply with legal obligations

We do not sell, rent, or trade your personal information.


3. HIPAA Compliance

If you submit health related information through this website, it may be protected under HIPAA.

We take reasonable administrative, physical, and technical safeguards to protect Protected Health Information in accordance with HIPAA requirements.

However, submitting information through website forms does not automatically establish a doctor patient relationship.

For detailed information regarding how medical information is handled, please refer to our Notice of Privacy Practices available at our office.


4. SMS and Mobile Communications

If you provide your phone number, you may receive text message appointment reminders or service related communications.

Message and data rates may apply.

You may opt out at any time by replying STOP.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt in data and consent will not be shared.


5. Cookies and Tracking Technologies

We use cookies to:

• Improve user experience
• Analyze website traffic
• Maintain login sessions

You may disable cookies in your browser settings, though some features may not function properly.


6. Information Sharing

We only share information in the following circumstances:

• With trusted service providers who assist in operating the website or processing services
• When required by law
• To protect the rights and safety of the clinic or patients

All service providers are required to maintain confidentiality and security of information.


7. Data Security

We implement industry standard safeguards including:

• SSL encryption
• Secure hosting environments
• Firewalls
• Access controls

While we take reasonable precautions, no online transmission can be guaranteed to be completely secure.


8. Third Party Links

Our website may contain links to third party websites. We are not responsible for their privacy practices or content.


9. Children’s Privacy

This website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.


10. ADA Accessibility

We are committed to ensuring digital accessibility for all users, including individuals with disabilities. If you experience difficulty accessing any part of this website, please contact our office so we can provide assistance.


11. Changes to This Policy

We may update this Privacy Policy periodically. Updates will be posted on this page with a revised effective date.

Continued use of the website constitutes acceptance of the updated policy.


12. Contact Information

If you have questions regarding this Privacy Policy, please contact:

West Haven Foot and Ankle
Email: info@westhavenfootandankle.com
Phone: 475-238-7400
Address: 764 Campbell Ave, West Haven, CT 06516, United States