West Haven Foot and Ankle Center Effective Date: May 1, 2026
764 Campbell Ave, West Haven, CT 06516
Phone: (475) 238-7400
Email: info@westhavenfootandankle.com
Website: www.westhavenfootandankle.com
By accessing or using the website of West Haven Foot and Ankle Center (“we,” “us,” or “our”), requesting an appointment, or engaging with our services, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, please do not use our website or services.
You agree to use our website only for lawful purposes and in a way that does not infringe on the rights of others or restrict anyone else’s use of the site. You may not:
The information provided on our website is for general informational and educational purposes only. It is not intended to be a substitute for professional medical advice, diagnosis, or treatment.
To ensure we provide the best possible care to all our patients, please read and agree to the following:
Punctuality All patients are expected to arrive on time for each scheduled appointment. We will do our best not to keep you waiting.
24-Hour Cancellation Notice As a busy medical practice, we require at least 24 hours notice for any appointment cancellation or rescheduling. Failure to provide adequate notice disrupts your treatment progress and takes the appointment slot from another patient who may have needed it. A cancellation fee equal to the cost of the scheduled appointment may be charged for cancellations with less than 24 hours notice, with no exceptions.
No-Show Policy Patients who do not attend a scheduled appointment without prior notice may be charged the full cost of the appointment.
Block Booking We may recommend block booking appointments in advance when appropriate to your treatment plan. These appointments can be altered as needed and do not require payment in advance.
By providing your phone number on our website forms, at our office, or through any other method, you consent to receive text messages (SMS), phone calls, and email communications from West Haven Foot and Ankle Center regarding:
You may opt out of SMS communications at any time by replying STOP to any text message. Message and data rates may apply. For full details on how we handle your communications and data, please review our Privacy Policy.
As a patient, you agree to:
Payment Payment is due at the time of service unless other arrangements have been made in advance. We accept cash, major credit cards, and certain insurance plans.
Insurance While we accept many insurance plans, it is your responsibility to verify your coverage and understand your benefits before your appointment. You are responsible for any co-payments, deductibles, and charges not covered by your insurance.
Outstanding Balances Unpaid balances may be subject to collection procedures. We reserve the right to refuse service to patients with significant outstanding balances until payment arrangements are made.
All content on this website, including text, graphics, logos, images, videos, and software, is the property of West Haven Foot and Ankle Center or its content suppliers and is protected by copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.
Our website may contain links to third-party websites. These links are provided for your convenience only. We are not responsible for the content, privacy practices, or terms of any third-party websites. Your use of any linked website is at your own risk.
To the fullest extent permitted by law, West Haven Foot and Ankle Center, its owners, employees, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from:
This limitation does not affect your statutory rights as a patient or consumer.
You agree to indemnify and hold harmless West Haven Foot and Ankle Center, its owners, employees, and affiliates from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms and Conditions.
Your use of our website and services is also governed by our Privacy Policy, which explains how we collect, use, and protect your information. By using our services, you consent to the terms of our Privacy Policy.
We reserve the right to update or modify these Terms and Conditions at any time without prior notice. Any changes will be posted on this page with a revised effective date. Your continued use of our website or services after changes are posted constitutes your acceptance of the revised terms.
These Terms and Conditions are governed by and construed in accordance with the laws of the State of Connecticut, United States, without regard to its conflict of law provisions. Any disputes arising from these terms or your use of our services shall be resolved in the courts of the State of Connecticut.
If any provision of these Terms and Conditions is found to be unenforceable or invalid, that provision shall be limited or eliminated to the minimum extent necessary so that the remaining terms remain in full force and effect.
If you have any questions about these Terms and Conditions, please contact us:
West Haven Foot and Ankle Center 764 Campbell Ave, West Haven, CT 06516
Phone: (475) 238-7400
Email: info@westhavenfootandankle.com
Website: www.westhavenfootandankle.com
These terms and conditions were last reviewed and updated on May 1, 2026.
